The ROI of GenAI in Financial Services

Learn from the Financial Services Leaders who are already seeing significant gains in annual revenue and ROI from Gen AI.

Based on a global survey of 340 senior leaders of global enterprises ($10M+ revenue) in the Financial Services Industry, The ROI of Gen AI benchmarks the impact of Gen AI on business and financial performance, and reveals how select global enterprises are achieving breakout success with AI.

Business leaders on the cutting edge are already realizing tangible value from Gen AI as fast as 6 months after implementation.

This guide will help business executives establish a roadmap for value creation and explore proven strategies and quick wins that drive immediate value, while laying the foundation for future breakthroughs.

Key insights include:

“A well-structured GenAI adoption process, with rigorous technology selection, clear implementation guidelines, and proper governance, can significantly elevate organizations.”

Lucian Daia

CTO, Zitec

“Gen AI is delivering real ROI in financial institutions today. The most successful deployments don't just happen; they are built on a strong data foundation and with a clear purpose and a vision for how this technology can impact your business.”

Zac Maufe

Managing Director, Regulated Industries, Google Cloud

“This report finally puts data behind what we’ve been feeling. Physical retail isn’t dead, it’s evolving into a seamless commerce approach. The insights on smart scaling are invaluable.”

"Every business leader in retail needs to read this. It is the roadmap for what is next."

“The most actionable insights I’ve seen all year. No fluff. Just hands-on data.”

“This report finally puts data behind what we’ve been feeling. Physical retail isn’t dead, it’s evolving into a seamless commerce approach. The insights on smart scaling are invaluable.”

"Every business leader in retail needs to read this. It is the roadmap for what is next."

The ROI of GenAI

in Financial Services

The results are in: 74% of organizations are currently seeing ROI from Gen AI investments.

Learn from the Financial Services Leaders who are already seeing significant gains in annual revenue and ROI from Gen AI.

“A well-structured GenAI adoption process, with rigorous technology selection, clear implementation guidelines, and proper governance, can significantly elevate organizations.”

“Gen AI is delivering real ROI in financial institutions today. The most successful deployments don't just happen; they are built on a strong data foundation and with a clear purpose and a vision for how this technology can impact your business.”

What’s Inside This Report

Key findings from dozens of retail leaders and expert interviews.

Built-in B2C capabilities are the top strength of current e-commerce platforms. But retailers are lagging behind integrations, AI, and more.

What are the top strengths of your current

e-Commerce platform?

What are the key areas for improvement you’ve identified for your current e-commerce platform?

“This report finally puts data behind what we’ve been feeling. Physical retail isn’t dead, it’s evolving into a seamless commerce approach. The insights on smart scaling are invaluable.”

"Every business leader in retail needs to read this. It is the roadmap for what is next."

“The most actionable insights I’ve seen all year. No fluff. Just hands-on data.”

Get the report