“A well-structured GenAI adoption process, with rigorous technology selection, clear implementation guidelines, and proper governance, can significantly elevate organizations.”
Lucian Daia
CTO, Zitec
Why this Report Matters Now More than Ever
Controversial, highly anticipated, but also unique in the local market, the report presents not only the innovations in which banks have invested, but also how friendly the digital interaction with them has become, now that many banking processes have become fully digitalized and “superapp” functions, such as insurance, investments or automated savings have gone from innovation to expectation in the hearts and minds of digital banking end-users.
9 banking and tech experts share their perspectives on the transformative potential of AI in reshaping the future of banking.
Key findings from dozens of retail leaders and expert interviews.
Built-in B2C capabilities are the top strength of current e-commerce platforms. But retailers are lagging behind integrations, AI, and more.
What are the top strengths of your current
e-Commerce platform?
What are the key areas for improvement you’ve identified for your current e-commerce platform?
“This report finally puts data behind what we’ve been feeling. Physical retail isn’t dead, it’s evolving into a seamless commerce approach. The insights on smart scaling are invaluable.”
"Every business leader in retail needs to read this. It is the roadmap for what is next."
“The most actionable insights I’ve seen all year. No fluff. Just hands-on data.”
“The most actionable insights I’ve seen all year. No fluff. Just hands-on data.”
“This report finally puts data behind what we’ve been feeling. Physical retail isn’t dead, it’s evolving into a seamless commerce approach. The insights on smart scaling are invaluable.”
"Every business leader in retail needs to read this. It is the roadmap for what is next."
Who Should Download this Report
Banking and financial services executives navigating the digital challenges in their operations
Technology leaders building the case for AI investment in financial operations
Financial institutions representatives balancing cost efficiency with innovation
Get Your Copy
Download the Digital Banking Scorecard, by Future Banking and Zitec.
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